The shUVee® Ultraviolet Shoe Deodorizer | Frequently Asked Questions (FAQs)

Do I really need the shUVee® Ultraviolet Shoe Deodorizer?

Each one of your feet possesses 250,000 sweat glands producing up to a pint of sweat each in a single day. Put that much sweat into a shoe environment and you do the math. Do you need the shUVee®? Ask your nose.

The shUVee® Ultraviolet Shoe Deodorizer green light doesn’t come on. What’s happening?

There is a new safety feature and there should have been a YELLOW instruction sheet that accompanies your user manual. You will need to do the following:
  1. Assemble and plug in unit.  A standby light should illuminate on the base.
  2. Place shoes on both wands.
  3. PRESS AND HOLD the on off button for 5 seconds.
  4. The UV Activated lights should now be illuminated indicating your unit is working.


How safe is the ultraviolet light in the shUVee® Ultraviolet Shoe Deodorizer?

The shUVee® Ultraviolet Shoe Deodorizer is safe for you use by your whole family. Ultraviolet, or UV, light is produced by the sun. When you walk outside you expose yourself to UV light naturally. Just as with the sun, prolonged exposure can damage your skin and no one should ever look directly into the sun. For these same reasons, we strongly warn against exposing the shUVee®’s UV light to your skin or looking directly into the light.

When do I use the shUVee® bags?

The shUVee® bags are designed for use with sandals, open-toed shoes, and children’s shoes. For added protection from UV light, you may use the shoe bags whenever you use The shUVee® Ultraviolet Shoe Deodorizer. Please refer to the instruction manual that comes with your shUVee® product.


Why won’t my shoe fit into the shUVee® bag?

The shUVee® bags are not necessary for use with shoes and boots. The shUVee® bags have been specifically designed to block UV light when used with sandals, open-toed shoes or children’s shoes.

How do I clean my shUVee® Ultraviolet Shoe Deodorizer?

You can wipe the unit with a clean damp cloth. DO NOT immerse the unit in water or it will destroy the electrical components and possibly cause electric shock.

Can I clean things other than shoes with the shUVee® Ultraviolet Shoe Deodorizer?

Though specifically designed for use with shoes, you may deodorize or clean other items, such as boxing gloves or ice skates, with your shUVee® Ultraviolet Shoe Deodorizer. Please use caution whenever you use the shUVee® Ultraviolet Shoe Deodorizer as prolonged exposure to UV light can damage your eyes and skin.


How do I know that the shUVee® Ultraviolet Shoe Deodorizer has worked?

Your nose is the best guide for how well our shUVee® works. Depending on the real world conditions of your shoes, they should be deodorized in 45 minutes and fully clean in just 8 hours.  We recommend cleaning your shoes overnight while you sleep.

Additional Notes

The shUVee® Ultraviolet Shoe Deodorizer cannot treat infections or other problems you may be having with your feet. If you are experiencing issues with your feet we strongly recommend discussing those issues with a doctor.